Rhett House Inn Policies, Terms, and Conditions
The first night’s stay will be charged as a deposit at the time of booking to guarantee your reservation. The remaining balance will be due 7 days prior to check-in. Guests may cancel up to 7 days prior to check-in for the deposit to be fully refundable. Guests may receive a gift certificate in lieu of forfeiting the deposit in the event cancellation occurs outside of the 7-day cancelation period. If you will be using a gift certificate for your stay, please call us directly to make your reservation.
Cancellations and Refunds
Our cancellation policy is 7 days prior to check-in. Guests can cancel 7 days prior to check in to receive the deposit amount fully refunded. Refunds can take up to two weeks to process, but usually only take 2-3 business days. Guests may receive a gift certificate in lieu of forfeiting the deposit in the event cancellation occurs outside of the 7-day cancelation period.
Check-In: 3:00pm – 8:00pm – Please notify us if you will be arriving later than 8 pm on the day of check-in. Check-Out: 11:00am. Rates are for double occupancy only. Any extra persons over the age of 5 will incur a $45 per person per night charge. If this is incorrectly marked during the reservation process, the $45.00 fee will be assessed during check in. Note: we do not have cribs, roll away beds, or highchairs.
Pets are not allowed on premises, except in rooms 11 or 12. These rooms are the only designated pet friendly rooms. If a reservation comes through requesting a pet friendly room in any room other than 11 or 12, the reservation will not be honored. When booking a reservation, A $75.00 non-refundable fee will be charged to rooms wishing to check in with a pet.
The hotel offers complimentary off-street parking. If all spaces are full, there is plenty of complimentary parking on the quiet, lightly traveled side street next to the inn.
Room Number Requests
We make every effort to accommodate requests for specific room numbers, but room assignments are based on room availability and type; therefore, we cannot guarantee any room number or location. As with any hotel, occasional unforeseen circumstances necessitate room changes. In such an event, we attempt to contact or upgrade guests who must be moved. **Important: We are not responsible for room changes necessitated by unforeseen situations or developments over which we have no control.
The interior of The Rhett House Inn is smoke-free. There are numerous designated outdoor smoking areas on verandas and in the gardens. **Important: Smoking in a designated non smoking area is subject to a fine. Smoking in rooms and/or excessive damage or wear and tear to rooms or any of our common spaces will result in up to a $1000 cleaning fee, plus charges for any necessary damage repair.
Early Check in/Late Check out Requests
These types of requests are just that, requests. We do not, nor cannot guarantee any early check in request or late check out request. Should you desire later check-out, we will do our best to accommodate you. There will be an additional charge for check-outs later than 12 p.m.
Taxes and Fees
Quoted rates do not include applicable state and local accommodations taxes at the time of reservation (currently 12.5%, subject to change without notice) and a 11.5% service charge. When booking online, the service charge is lumped together under tax. When checking out, tax and service charge are itemized separately. These fees are non-negotiable.
Third Party Bookings
When booking a third-party site, we reserve the right to charge the entire amount of the stay at the time of booking. For best rates, please book through our booking engine at www.rhetthouseinn.com or call the inn directly at 843-524-9030.
We want to ensure that our guests have an amazing experience. We are a small inn, without a great deal of common area space, and outside guests can hinder this experience for others. Unfortunately, we cannot accommodate guests that are not staying at the inn. This includes afternoon cookies, tea, evening cheese and crackers, and dessert service. We base the quantity we prepare on the number of rooms that we have reservations for. Rooms will be charged a fee for any outside guest consuming amenities.
Lost Key/Lost Pass Charges
If guests fail to return a room key, a $50.00 replacement fee will be applied to the room. If guest do not return the Beach Pass there will be a $99.00 replacement fee that will be applied to the room. To avoid a charge, please, make sure that the sign in and out log is signed, and that a staff member receives the card and room key in hand. Thank you!
We recommend making dining reservations at least 2 weeks prior to check-in. Downtown restaurants fill up quickly, especially on the weekends. If you are traveling on a Sunday or Monday, reservations are also a good idea, as a great deal of downtown restaurants are closed. Please check out our website for dining recommendations. Reservations can be made for most downtown restaurants on OpenTable.
Special Needs (AMERICAN DISABILITY ACT)
We make every attempt to accommodate our guests’ special needs. Please let us know in advance if you have dietary restrictions, allergies, etc. and we will do our best to accommodate your needs.